1. Information We Collect
We collect information you provide directly, information generated through use of the Platform, and information from third parties (for example, payment providers) needed to operate the service.
2. Account Information
Name, email, phone number, password credentials (stored in hashed form by our authentication provider), and role selected at sign-up.
3. Profile Information
Optional profile details such as company name, avatar, address, and business role information you add.
4. Contact Information
Contact details used for account communications, order updates, and support.
5. Verification and Compliance Information
Identity documents, business registration documents, warehouse verification documents, and representative verification data collected to satisfy compliance and platform trust requirements.
6. Transaction and Marketplace Information
Listings, orders, trade contracts, delivery arrangements, and related activity created through the Platform.
7. Wallet and Financial Record Information
Wallet balances, cash-in and cash-out requests, ledger entries, brokerage records, and settlement records used to operate financial workflows.
8. Device and Technical Information
Device identifiers, browser type, IP address, log data, and error reports used to secure the Platform and improve reliability.
9. How Information Is Used
To provide, operate, secure, and improve the Platform; process orders and trade contracts; coordinate warehousing and delivery; verify identities; prevent fraud; and comply with legal obligations.
10. Account Security
We use authentication controls, role-based access, and audit trails to protect access to sensitive data.
11. Compliance and Fraud Prevention
We may use information to detect and prevent fraud, abuse, and violations of these terms or applicable law.
12. Service Communications
We send transactional messages related to your account, orders, contracts, and financial activity.
13. Email Notifications
Preferences for optional notifications can be managed from the notification settings page. Certain service-critical communications cannot be disabled.
14. Cookies and Similar Technologies
The Platform uses cookies and similar technologies for authentication, session management, and performance analytics.
15. Data Sharing
We share information only as needed to operate the Platform, comply with law, or with your instruction.
16. Service Providers
We share data with vetted providers such as hosting, database, authentication, email, and payment processing partners under appropriate confidentiality obligations.
17. Legal Requirements
We may disclose information when required by law, court order, or a lawful request by a competent authority.
18. Data Retention
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.
19. Data Security
We use industry-standard controls to protect data. No online service can guarantee absolute security; report suspected incidents to us immediately.
20. User Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete personal data, and to object to certain processing. Contact us to exercise these rights.
21. Account Information Updates
You can update most account, profile, and notification information from within the Platform.
22. International Data Processing
Data may be processed in locations outside your country of residence in accordance with applicable law.
23. Children's Privacy
The Platform is not intended for anyone under 18. We do not knowingly collect personal data from children.
24. Policy Changes
Material changes to this Privacy Policy will be communicated through the Platform. Continued use indicates acceptance of the updated policy.
25. Contact Information
Privacy questions may be sent to partners@apotoe.com.